Patrick Soch (Senior Director, Digital Transformation, e-CENS)
Location: Room 32B
Date: Wednesday, October 23
Time: 10:10 am - 10:50 am
Pass Type: All Access Pass, Digital Pass, Main Conference Pass
Theme: Marketing Analytics
Session Type: Sponsored Session
Track: Driving Growth
Vault Recording: TBD
Audience Level: Intermediate
This session is perfect for advertisers thinking they missed the opportunity to improve customer engagement, marketing automation, and revenue growth this holiday season. Even if you are in your holiday code freeze period (and most of you probably are), this presentation will cover some creative and effective ways that you can tune up your customer engagement channel performance (Email, SMS, App Notifications, Browser Messages), some good housekeeping to help ensure good deliverability and overall channel health and reputation, and multiple quick-win tactics to help grow the value of existing customers, get prospective customers into your engagement journeys even before they purchase, and how to ensure you set yourself up for great success beyond the holiday season with all the new customers you acquire during this peak time.